Cookie Policy

Information we collect

We may collect the following types of information:

Information you provide directly

• Name, email address, company name

• Account and support-related information

• Communications with our team

Information collected automatically

• IP address, browser type, device information

• Usage data such as pages visited and actions taken

• Cookies and similar tracking technologies

How we use your information

We use your information to:

• Provide and operate the Claidex platform and services

• Improve performance and user experience

• Communicate with you about updates, support, or marketing

• Ensure security and prevent misuse

• Comply with legal obligations

Legal basis for processing

We process personal data based on:

• Performance of a contract

• Legitimate business interests

• Your consent, where required

• Compliance with legal obligations

How we share information

We do not sell your personal data. We may share information with:

• Trusted service providers who support our operations

• Legal or regulatory authorities when required by law

• Business partners with your consent

All partners are required to maintain appropriate data protection standards.

Data security

We implement industry-standard technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

Data retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy or to meet legal requirements.

Your rights

Depending on your location, you may have the right to:

• Access your personal data

• Correct or update information

• Request deletion

• Restrict or object to processing

• Withdraw consent at any time

Requests can be made by contacting us using the details below.

International transfers

Your data may be processed in countries outside your own. Where applicable, we use appropriate safeguards to protect your information.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.